Client Overview:
Compression Health specializes in high-performance sportswear designed for athletes and individuals seeking quality compression gear. As their business grew, they required a more sophisticated solution for managing inventory and shipping to provide a seamless experience for their customers.
Challenges
The standard Shopify setup was not sufficient to handle Compression Health’s unique shipping requirements and inventory management needs. Key challenges included:
- Implementing a custom shipping module that could accommodate various shipping methods based on product types, delivery locations, and customer preferences.
- Creating a custom inventory management system on the front end to display real-time stock availability, ensuring customers had accurate information before making a purchase.
Solution and Results:
We developed and implemented solutions tailored to Compression Health’s specific needs:
- Custom Shipping Module: We built a flexible shipping module that dynamically calculated shipping costs based on a range of variables, including product weight, delivery region, and customer-selected shipping options. This allowed Compression Health to offer more shipping choices and control over delivery times.
- Front-End Inventory Management: A real-time inventory management feature was developed for the website’s front end, allowing customers to view stock levels for each product. The system displayed notifications for low stock and out-of-stock items, helping customers make informed decisions and reducing the risk of overselling.
Development and Delivery
The project was developed using Shopify’s Liquid template language and custom JavaScript:
Shipping Module Development: We integrated third-party APIs to calculate and display real-time shipping costs, giving customers flexibility and transparency during checkout.
Inventory Management System: We developed a custom script to fetch real-time inventory data from Shopify’s back end, ensuring the front end displayed up-to-date stock levels across all product pages.
Key stages of development included:
Collaborative Planning: We worked closely with Compression Health to understand their shipping and inventory needs, ensuring the solution was perfectly aligned with their business processes.
Agile Development: The project was broken down into manageable sprints, ensuring timely delivery while allowing for iterative feedback and improvements.
Quality Assurance: Rigorous testing was conducted to ensure the shipping and inventory systems functioned seamlessly across different devices and browsers.
Post-Deployment Management
After deployment, we provided ongoing support to Compression Health to monitor the performance of the custom shipping and inventory modules. We also offered training to their internal teams, ensuring they could manage the new features independently.
Results
- Improved Shipping Flexibility: The custom shipping module provided customers with more delivery options, leading to higher satisfaction and fewer abandoned carts due to shipping restrictions.
- Real-Time Inventory Transparency: The front-end inventory management system improved customer trust and reduced the number of out-of-stock issues, contributing to a smoother purchasing experience.
- Reduced Operational Overhead: The automation of shipping and inventory processes allowed the business to reduce manual intervention, saving time and effort.
Benefits
- Enhanced Customer Experience: The custom shipping options and real-time inventory data made the shopping process smoother and more transparent, leading to higher customer retention.
- Scalable Infrastructure: The new features were designed to scale as Compression Health’s product line grows, ensuring long-term flexibility.
- Operational Efficiency: Automation of key processes allowed Compression Health to focus on growing their business, rather than spending time on manual inventory and shipping management.
What about the delivery made the client happiest
The client was impressed by Luminous Tec‘s commitment to meeting deadlines or delivering ahead of schedule, demonstrating respect for their time and project milestones.
– Compression Health
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