NexGen Taxes Mobile And Web Application

Client Overview

NexGen Taxes is an innovative online tax filing platform that connects individuals and businesses with licensed tax professionals, enabling them to efficiently manage and file their taxes online. With a strong network of independent tax experts, NexGen Taxes offers a secure, comprehensive, and user-friendly platform to handle a wide range of tax scenarios, including personal tax, business tax, non-profit tax, entity formation, and tax resolution.

Individuals and businesses can handle any tax scenario thanks to a vast network of independent tax filing experts and the reliability and security of the NexGen Taxes Platform. A complete Next Generation tax filing experience is provided by streamlining the tax filing workflow with technology comprising secure online document management, secure communication, digital signatures, and more.

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Opportunity:

NexGen

Taxes sought to develop an enterprise platform that would cater to both individuals and businesses, allowing them to file taxes seamlessly while providing Certified Public Accountants (CPAs) with the opportunity to work independently. Despite being early in their journey, NexGen had already experienced significant growth and needed a robust, scalable solution to continue this trajectory.

Luminous Tec was entrusted with the task of developing their mobile and web applications from the ground up, guiding them from the conceptual phase through to design, development, and product launch.

Solution

1. Leveraging Modern Technologies

The development of the NexGen Taxes mobile and web applications was anchored in modern technology stacks, ensuring a robust, scalable, and high-performing platform:

Express.js and Node.js: The backend of the application was built using Express.js and Node.js, providing a fast, efficient, and scalable environment for handling user requests, data processing, and API integrations.
Google Firebase: We utilized Google Firebase for database management, cloud functions, and storage. Firebase provided a real-time, scalable database solution that seamlessly integrated with the application, ensuring high availability and reliability.

2. Hybrid Cloud Infrastructure

To meet the client’s need for a rapid product launch and scalability, we implemented a hybrid cloud framework using AWS services alongside the application hosted on Salesforce Heroku and Google Cloud services:

AWS Route 53: Enabled efficient and reliable DNS management across all application components.
AWS S3: Used for secure storage of user data and media files, ensuring quick and reliable access.
AWS Webmail and SMTP: Provided secure email communication capabilities within the application.

3. Development and Delivery

The application was designed to offer a seamless user experience, leveraging the best practices in modern web and mobile development:

User-Centric Design: Through extensive user research and prototyping, we created an intuitive interface that simplifies navigation, user verification, and onboarding, leading to a more streamlined tax filing process.
Cross-Platform Compatibility: The hybrid app framework allowed us to develop once and deploy across multiple platforms, ensuring consistent performance and user experience on both web and mobile devices.

4. Strategic Product Roadmap
We employed our ‘T, T+1, and T+n’ model to prioritize the product roadmap and ensure phased delivery. This approach allowed NexGen Taxes to focus on refining core functionalities and launching the application just in time for the 2021 tax filing season.

The benefits of this approach included:

Strategic Resource Allocation: Ensured that the most critical features were developed first, staying within budget and meeting immediate market needs.
Phased Growth Plan: Provided NexGen with a clear, strategic plan for future development and growth, allowing for scalability and adaptability as market demands evolved.

Result

The NexGen Taxes platform was successfully launched on time and within budget, delivering significant improvements in user experience and operational efficiency:

Increased User Adoption: The modern, intuitive interface and streamlined processes led to higher user satisfaction and increased adoption rates among both tax filers and professionals.
Cost Efficiency: The hybrid cloud approach and modern technology stack allowed for significant cost savings in both development and operations.
Scalability: The platform is now well-positioned to support NexGen’s continued growth, with a flexible architecture that can easily adapt to future enhancements and increased user demand.